Product Support
We want you to be completely satisfied with your Durand®️. If your purchase arrives damaged, appears to be defective, or you would like to request a return for another reason, please complete the form below and provide as much detail as possible. A member of our team will review your request and contact you with next steps.
For additional information regarding returns, please review our Terms & Conditions.
Purchased from one of our retail partners?
If your Durand®️ was not purchased directly from this website, please contact the original retailer for return or exchange assistance.