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Returning The Durand®

If you need to return The Durand® for any reason — damaged, defective or unsatisfied — please fill out the form below and give us as much detail as you can. We will look into your issue and follow up with instructions as soon as possible. Please also be sure to consult our terms and conditions if you have any questions regarding our return policy.

IMPORTANT PURCHASE RESTRICTIONS: The Postal Service™ is temporarily suspending international mail acceptance for a few destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions.Contact us for more information