THE DURAND® STANDARD WARRANTY
Wining Taylors, LLC warrants/guarantees that it will either repair or replace, free of charge, any Durand® that is found to have any defect in materials or workmanship under normal use and service within a period of one year from date of purchase, provided that such defective Durand® is delivered to Wining Taylors, LLC or authorized The Durand® dealer and is accompanied by proof of purchase.
THE DURAND EXTENDED WARRANTY
The Durand® is designed and engineered for many years of use and enjoyment. Effective October 1, 2025, we now offer expanded warranty coverage through an extended Warranty Program.
If your Durand® is registered for this program, we will replace or repair it for up to three years from the date of purchase. We invite customers to register new products within 30 days of purchase in order to receive the extended warranty.
Additionally, during the effective date of the extended warranty:
- In the event that a Durand® is damaged or requires a replacement part, registered owners are offered the opportunity to purchase a replacement unit at a special price not otherwise available to other customers.
- Registered owners will receive early new product information and product promotions.
THE DURAND® WEBSITE PURCHASES
If you purchased your new Durand® on our website, there is nothing further that you need to do. You will be automatically registered for the extended warranty program as soon as you complete your purchase on our site.
DURAND® ACQUIRED FROM OTHER SOURCES
If you purchased your Durand® from a source other than our website, you must register your product by entering your information on this page. Once validated, you will then receive the same benefits of our one-year warranty for up to three years, at no additional charge.
ATTENTION
- Warranty validity is subject to the accuracy of information provided. We reserve the right to decline or cancel warranty registration if incorrect or invalid information is provided.
- Warranty extension cannot be confirmed if the registration is over 30 days from the purchase date.
- Warranty extensions are not available for used or sample products.