Standard and Extended Warranties
The Durand® is designed and engineered for many years of use and enjoyment. We are here for you in two important ways.
Standard Warranty
Wining Taylors, LLC warrants/guarantees that it will either repair or replace, free of charge, any Durand® that is found to have any defect in materials or workmanship under normal use and service within a period of one year from date of purchase, provided that the defective Durand® is delivered to Wining Taylors, LLC or authorized The Durand® dealer and is accompanied by proof of purchase. You can authenticate your Durand® here.
Effective October 1, 2025, we now offer expanded warranty coverage, at NO ADDITIONAL COST, through an Extended Warranty Program.
Extended Warranty Program
Wining Taylors, LLC warrants/guarantees that it will either repair or replace, free of charge, any Durand® that is found to have any defect in materials or workmanship under normal use and service for up to THREE YEARS from the date of purchase. After the three-year term has expired, if a Durand® is damaged or requires a replacement part, registered owners will be offered the opportunity to purchase a replacement unit at a special price not otherwise available to other customers. Registered owners will also receive early new product information and special product offers.
Eligibility
Any Durand purchased directly from our website is automatically registered for the complimentary extended warranty. No additional registration is required.
Any Durand purchased from an authorized retailer, winery, restaurant, or other reseller, is eligible for the complimentary extended warranty. If you are uncertain if your purchase qualifies, you can authenticate your Durand® here. The registration form below must be completed within 90 days of purchase to activate your warranty.
Authenticate your new Durand below within 90 days of purchase for the COMPLIMENTARY EXTENDED WARRANTY.
Register Here for Extended Warranty
- When you register your Durand® for this program, we will replace or repair, free of charge, any Durand® within three years of purchase.
- Warranty is subject to the accuracy of information provided. We reserve the right to decline or cancel warranty if incorrect or invalid information is provided.
- Warranty cannot be confirmed if the registration is over 90 days from the purchase date.